Diligent Logo

Diligent Community Training Hub

Unlock the full value of your Diligent solutions by exploring the rich training resources available in the Diligent Community Training Hub. From in-depth eLearning courses, quick-hit videos and step-by-step guides to live web training sessions, you’ll find practical, role-based learning designed to fit your schedule and learning style. Dive in today to build product confidence, stay current on new features, and bring best practices to your organization.

What's New

We’re excited to launch our new client training site for Diligent Community! This new hub brings together training videos, Quick Start Guides, eLearning courses and other educational resources in one place, to make it easier to find the educational content you need. Check back often as we continue adding new materials!

If you have any feedback on the training content provided below, please email ClientTrainingContent@diligent.com

Elevate 2027

Image with information about Diligent Elevate April 7-9, 2027 in Orland, Florida.

Registration is already open for Elevate 2027, Diligent's annual customer conference. Attendees can take part in hands-on product training, educational sessions and networking opportunities with both peers and Diligent experts, while gaining practical insights to help them get more value from their Diligent solutions.

Register at Diligent Elevate 2027

Product Education

Image laying out the three product education paths for customers: self-paced learning, OnDemand videos and guides, and online training

Diligent Academy Courses

Diligent Academy is a flexible learning resource that helps our clients build product knowledge through self-paced courses and certification programs. Clients use it to gain confidence and get more value from Diligent products faster on their own schedule.

Community Mastery Level 1 to 4 for Admins Certification

Image gives details on the four levels of the Community Mastery certification program.

To start your Community Mastery Certification, please ensure you are logged into the Diligent One Platform (step 1) and navigate to the Diligent Academy tile (step 2). Then select Start Learning Path to begin (step 3).

Videos and Guides

Agenda

← Quick Start Guide

← Quick Start Guide

pdf
← Quick Start Guide

← Quick Start Guide

pdf
← Quick Start Guide

← Quick Start Guide

pdf
← Quick Start Guide

← Quick Start Guide

pdf
← Quick Start Guide

← Quick Start Guide

pdf

Workflows

← Quick Start Guide

← Quick Start Guide

pdf
← Quick Start Guide

← Quick Start Guide

pdf
← Quick Start Guide

← Quick Start Guide

pdf
← Quick Start Guide

← Quick Start Guide

pdf

Minutes

← Quick Start Guide

← Quick Start Guide

pdf
← Quick Start Guide

← Quick Start Guide

pdf
← Quick Start Guide

← Quick Start Guide

pdf

Settings

← Quick Start Guide

← Quick Start Guide

pdf
← Quick Start Guide

← Quick Start Guide

pdf
← Quick Start Guide

← Quick Start Guide

pdf
← Quick Start Guide

← Quick Start Guide

pdf
← Quick Start Guide

← Quick Start Guide

pdf
← Quick Start Guide

← Quick Start Guide

pdf
← Quick Start Guide

← Quick Start Guide

pdf

Members

← Quick Start Guide

← Quick Start Guide

pdf
← Quick Start Guide

← Quick Start Guide

pdf
← Quick Start Guide

← Quick Start Guide

pdf

Public Site & Management

← Quick Start Guide

← Quick Start Guide

pdf
← Quick Start Guide

← Quick Start Guide

pdf
← Quick Start Guide

← Quick Start Guide

pdf
← Quick Start Guide

← Quick Start Guide

pdf
← Quick Start Guide

← Quick Start Guide

pdf
← Quick Start Guide

← Quick Start Guide

pdf

Additional Features

← Quick Start Guide

← Quick Start Guide

pdf
← Quick Start Guide

← Quick Start Guide

pdf
← Quick Start Guide

← Quick Start Guide

pdf
← Quick Start Guide

← Quick Start Guide

pdf
← Quick Start Guide

← Quick Start Guide

pdf

Policy: Getting Started

← Quick Start Guide

← Quick Start Guide

pdf
← Quick Start Guide

← Quick Start Guide

pdf
← Quick Start Guide

← Quick Start Guide

pdf

Policy: Navigating

← Quick Start Guide

← Quick Start Guide

pdf
← Quick Start Guide

← Quick Start Guide

pdf
← Quick Start Guide

← Quick Start Guide

pdf

Policy: Managing

← Quick Start Guide

← Quick Start Guide

pdf
← Quick Start Guide

← Quick Start Guide

pdf
← Quick Start Guide

← Quick Start Guide

pdf
← Quick Start Guide

← Quick Start Guide

pdf
← Quick Start Guide

← Quick Start Guide

pdf
← Quick Start Guide

← Quick Start Guide

pdf
← Quick Start Guide

← Quick Start Guide

pdf
← Quick Start Guide

← Quick Start Guide

pdf
← Quick Start Guide

← Quick Start Guide

pdf

Online Training

Book a Training

To schedule an online training session, please reach out to your Customer Success Manager (CSM) or email the Community Training Team at training-dc@diligent.com.

Additional Support

If you have additional questions, please don't hesitate to reach out to your CSM or Training Specialist.

The FAQ section below, provides answers to typical questions clients raise with our Support Team.

Frequently Asked Questions

Share your feedback

We want to make sure this page includes the training content that is most useful to you. Using the email address below, please take a moment to share your feedback by telling us:

  • The training content you are commenting on
  • What worked well
  • What could be improved
  • Any topics or resources you would like us to add

Email your feedback to: ClientTrainingContent@diligent.com

security

Your Data Matters

At our core, transparency is key. We prioritize your privacy by providing clear information about your rights and facilitating their exercise. You're in control, with the option to manage your preferences and the extent of information shared with us and our partners.

© 2026 Diligent Corporation. All rights reserved.