Solving risk management challenges for UnitingCare’s 460+ locations

UnitingCare, a leading Australian non-profit, transformed its risk management approach with Diligent. Download the full case study to discover how they achieved data-driven insights, improved efficiency, and strengthened risk oversight across 460+ locations.

"With the automation provided by Diligent, we’ve been able to reduce the audit cycle from quarterly to monthly, which has provided instant FTE savings."

- Andrew Cooke, General Manager of Risk & Assurance, UnitingCare

Key results

• Increased efficiency: Reduced audit cycle time from quarterly to monthly, achieving instant FTE savings.
• Cost savings: Identified and eliminated $1.1 million in duplicate payments within one year.
• Improved data visibility: Connected data from multiple systems into a single platform for holistic insights.
• Enhanced risk management: Strengthened continuous controlled monitoring program and optimized traditional audit processes.
• Improved decision-making: Provided timely risk insights to business leaders for proactive risk management.

Learn how Diligent can help your organization do the same: Request a demo here