Diligent
Diligent
Solutions
expand_more
Products
expand_more
Industries
expand_more
Resources
expand_more
Videos
/
Risk & Strategy

The City of Lethbridge streamlines risk and control management

October 19, 2023

Faced with limited resources, the City of Lethbridge needed a solution that could help them manage their risk and controls more efficiently. Using Diligent Risk Management, Bronwyn Jesse, the city's Risk and Controls Manager and a 2023 Modern Governance 100 honoree, can automate and standardize risk reporting, while clearly documenting and prioritizing risks.

"There was a lot of work getting done, but it was repetitive work, and it was siloed work," Jesse says. "We needed to find a solution that would allow us to do the work effectively and efficiently and automate it."

Jesse shares how Diligent has helped her department:

  • Increase transparency and efficiency by documenting all risks and their impacts in one place
  • Support budget initiatives by demonstrating where more resources are needed for higher-priority risks
  • Save time and ensure uniform processes with standardized reporting templates
  • Mature her department's operational model in a quarter of the expected timeframe

“We were looking for a company that would support us through our journey, and the customer service aspect [from Diligent] has just been incredible,” Jesse says.

To learn more about how Diligent can help your organization streamline its risk management approach to save time and resources, request a demo today.

security

Your Data Matters

At our core, transparency is key. We prioritize your privacy by providing clear information about your rights and facilitating their exercise. You're in control, with the option to manage your preferences and the extent of information shared with us and our partners.

© 2024 Diligent Corporation. All rights reserved.